From the beginning in 2016, Nyby was developed through unique development partnerships with local authorities, organisations, healthcare workers and citizens. Although we launched the service in 2019, Nyby will always be a continuous learning process. From early 2020, everything has been moving at a faster pace, which has presented us with more learning loops than usual. We have learned an enormous amount from our users and partners this year.
The exchange of experiences between our partners has also gained momentum, since so many people have found themselves in the same situation, with the same sense of urgency, at the same time. Therefore, we have created group leader forums in the Nyby app and connected partners directly with one another in order to respond to various questions we could not answer on how to use the platform. We have gathered this insight in the form of e-books and have conducted several webinars. Over the next ten years, we will have to change the way in which we offer care in Europe. An environment of shared learning will then be just as important as digital solutions, as we enter unfamiliar territory together. We have been immensely inspired by all the inventiveness, creative solutions and willingness to share in order to help others. This bodes well for the future. We also greatly appreciate that engaged partners and users have taken the time to contribute, by sharing their experiences for the benefit of others in the same situation, which also helps us to improve through enhanced insight into a vast and complex field.